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Exhibitor Information

Exhibitor FAQs


Where is InnoTech taking place?
InnoTech will occur at the
Austin Convention Center
Ballroom D, 4th Floor
500 East Cesar Chavez Street
Austin, TX 78701


When can I set up my exhibit space?
Exhibitors can move into Ballroom D, 4th Floor at the Austin Convention Center from

EXHIBITOR MOVE IN    Wednesday, October 27, 2010    12:00pm - 7:00pm

All booths must be set by 7:00 pm on Wednesday, October 27th.  Exhibitors will be permitted on the exhibit hall floor at 7:00am on Thursday, October 28th for final preparations prior to the exhibit hall opening at 9:00am.

When can I begin to dismantle my exhibit space?
Tear down will begin Thursday, October 28, 2010 at 4:30pm. All exhibit materials must be off the show floor no later than 8:00 pm, Thursday, October 28th. 

What is included in each exhibit space?
Each 10'x10' booth space includes: 8' BLUE, BLACK & WHITE back drape, 3' high BLACK side dividers, a 7"x44" one-line identification sign, one 6'x30" BLACK skirted table, two folding chairs and one wastebasket.  The exhibit area is carpeted.

Does my booth space include electrical service? 
No, because each exhibitor has varying electrical service requirements, electrical service is not included.  To place an electrical service, telephone or internet service order please use the forms in your Exhibitor Services Manual or contact the Austin Convention Center Utility Services Division 512-476-5461.

When will I receive the Exhibitor Services Manual?
The exhibitor services manual will be distributed by Freeman via e-mail in August and will contain general information, rules and regulations, lead retrieval, and hotel information, as well as all the various vendor forms that you will need to help you plan your participation in the 2010 InnoTech Austin event.  Orders must be received and paid by October 15, 2010 to receive the advance order discount rates.

What if I need Audio Visual equipment for my booth?

For the second consecutive year, InnoTech welcomes Visual Innovations Company as our Audio Visual Sponsor. Check out a complete list of Visual Innovations' rental equipment and special InnoTech pricing to enhance your presence at InnoTech.

When is the deadline to register my booth staff?
Although booth staff may register anytime up to (and at) the event, we STRONGLY encourage all exhibit staff to register online by October 25, 2010.  (People who register online get their badges at the event MUCH faster than those that did not register in advance.)

When can I expect to receive my badge in the mail?
Badges will not be mailed in advance. Instead you'll receive a printable receipt/confirmation upon registering online which includes a unique barcode tied to your registration record. To expedite your on-site check-in, simply print out that registration confirmation and bring it with you to on-site registration outside Ballroom D on the fourth floor at the Austin Convention Center (across from the Hilton Hotel), where you will quickly print your own badge.

Does my exhibit fee include complimentary conference passes? Yes, exhibitor registration includes access to all General InnoTech  conference sessions, keynotes and vendor presentations, excluding the CIO Summit and the eMarketing Summit (both Special Events @ InnoTech, include lunch and require separate registration and payment). 

What are the Exhibitor registration hours?
Wednesday, October 27th   12:00pm - 7:00pm
Thursday, October 28th 7:00am - 4:30pm

What are the Exhibit Hall hours?
Thursday, October 28, 2010 9:00am- 4:30pm.

If I am shipping in our booth display and materials when should the truck arrive?
If you are shipping your booth and/or materials directly to the Austin Convention Center, the truck must arrive between 8:00am - 7:00pm on Wednesday, October 27, 2010. 

The address for shipping to show site is:
Exhibiting Company Name & Booth #
Hold for InnoTech
c/o Freeman
Austin Convention Center
500 East Cesar Chavez Street
Austin, TX 78701

If you are shipping your materials in advance of InnoTech, Freeman (our decorating company) will accept crated, boxed or skidded materials beginning Monday, September 27th at the following address:

The address for shipping to the advance warehouse (prior to InnoTech) is:
Exhibiting Company Name & Booth #
Hold for InnoTech 2010
c/o Freeman/Austin Warehousing Distribution
2400 Grand Avenue Parkway, Suite 105
Austin, TX  78728

To avoid additional after deadline charges, materials must arrive by Thursday, October 21, 2010.  The warehouse will receive shipments Monday through Friday from 8:00am - 3:00pm only.

How many exhibitor passes do I receive with my participation?
You may register as many exhibit staff as you would like but remember, to expedite your on-site registration, please have each person working in your booth register by October 25, 2010.

Can exhibitor pass holders attend the general InnoTech sessions?
Yes, exhibitors are welcome to attend the general InnoTech sessions.

Is there a host hotel for InnoTech?

2010 InnoTech Austin Official Host Hotel
Residence Inn Austin Downtown/Convention Center

300 E Fourth St, Austin, Texas, USA 78701
Tel: +1-512-472-5553

 
The Residence Inn Austin Downtown is adjacent to the Austin Convention Center in the heart of downtown Austin's business district and has the amenities the seasoned traveler expects. Comfortable and functional, this Austin extended stay hotel has spacious suites with queen beds and queen sleeper-sofas, high-speed Internet access, plenty of workspace, and full kitchens. To ensure your day starts and ends on a good note, the Residence Inn Austin Downtown offers a free hot breakfast everyday and an evening manager's reception M-Th.

Hotel offers Self & Valet Parking , at the following daily rates:
Self Parking (overnight) $21.00 + tax
Valet (overnight) $27.00 + tax

The 2010 SPECIAL INNOTECH RATE of $159.00 (+ applicable state and local taxes, currently 15%) is available by calling the hotel directly at 512-472-5553 by Wednesday, October 6, 2010 and asking for the InnoTech rate.

After October 6th, rooms and rates are based on availability.