Exhibitor Information
Exhibitor FAQs

Where is InnoTech taking place?
InnoTech will occur at the
Austin Convention Center
Ballroom D, 4th Floor
500 East Cesar Chavez Street
Austin, TX 78701
When can I set up my exhibit space?
Exhibitors can move into Ballroom D, 4th Floor at the Austin Convention Center from
EXHIBITOR MOVE IN Wednesday, October 28th 12:00pm - 7:00pm
All booths must be set by 7:00 pm on Wednesday, October 28th. Exhibitors will be permitted on the exhibit hall floor at 7:00am on Thursday, October 29th for final preparations prior to the exhibit hall opening at 9:00am.
When can I begin to dismantle my exhibit space?
Tear down will begin Thursday, October 29th at 4:30pm. All exhibit materials must be off the show floor no later than 8:00 pm, Thursday, October 29th.
What is included in each exhibit space?
Each 10'x10' booth space includes: 8' BLUE, BLACK & WHITE back drape, 3' high BLACK side dividers, a 7"x44" one-line identification sign, one 6'x30" BLACK skirted table, two side chairs and one wastebasket. The exhibit area is carpeted.
Does my booth space include electrical service?
No, because each exhibitor has varying electrical service requirements, electrical service is not included. To place an electrical service, telephone or internet service order please use the forms in your Exhibitor Services Manual or contact the Austin Convention Center Utility Services Division 512-476-5461.
When will I receive the Exhibitor Services Manual?
The exhibitor services manual will be distributed via e-mail in September and will contain general information, rules and regulations, lead retrieval, and hotel information, as well as all the various vendor forms that you will need to help you plan your participation in the 2009 InnoTech Austin event.
What if I need Audio Visual equipment for my booth?

For the second consecutive year, InnoTech welcomes Visual Innovations Company as our Audio Visual Sponsor. Check out a complete list of Visual Innovations' rental equipment and special InnoTech pricing to enhance your presence at InnoTech.
When is the deadline to register my booth staff?
Although booth staff may register anytime up to (and at) the event, we STRONGLY encourage all exhibit staff to register by October 26th.
When can I expect to receive my badge in the mail?
Badges will not be mailed in advance. Instead you'll receive a printable receipt/confirmation upon registering online which includes a unique barcode tied to your registration record. To expedite your on-site check-in, simply print out that registration confirmation and bring it with you to on-site registration outside Ballroom D on the fourth floor at the Austin Convention Center (across from the Hilton Hotel), where you will quickly print your own badge.
Does my exhibit fee include complimentary conference passes? Yes, exhibitor registration includes access to all General InnoTech conference sessions, keynotes and vendor presentations, excluding the CIO Summit and the eMarketing Summit (both Special Events @ InnoTech, include lunch and require separate registration and payment).
What are the Exhibitor registration hours?
Wednesday, October 28th 12:00pm - 7:00pm
Thursday, October 29th 7:00am - 4:30pm
What are the Exhibit Hall hours?
Thursday, October 29th 9:00am- 4:30pm.
If I am shipping in our booth display and materials when should the truck arrive?
If you are shipping your booth and/or materials directly to the Austin Convention Center, the truck must arrive between 12:00pm - 7:00pm on Wednesday, October 28th.
The address for shipping to show site is:
Exhibiting Company Name & Booth #
Hold for InnoTech
c/o Freeman
Austin Convention Center
500 East Cesar Chavez Street
Austin, TX 78701
If you are shipping your materials in advance of InnoTech, Freeman (our decorating company) will accept crated, boxed or skidded materials beginning Monday, September 21st at the following address:
The address for shipping to the advance warehouse (prior to InnoTech) is:
Exhibiting Company Name & Booth #
Hold for InnoTech
c/o Freeman/Austin Warehousing Distribution
2400 Grand Avenue Parkway, Suite 105
Austin, TX 78728
To avoid additional after deadline charges, materials must arrive by Wednesday, October 21, 2009. The warehouse will receive shipments Monday through Friday from 9:00am - 3:00pm only.
How many exhibitor passes do I receive with my participation?
You may register as many exhibit staff as you would like but remember, to expedite your on-site registration, please have each person working in your booth register by October 26, 2009.
Can exhibitor pass holders attend the general InnoTech sessions?
Yes, exhibitors are welcome to attend the general InnoTech sessions.
Is there a host hotel for InnoTech?
Hampton Inn & Suites Austin-Downtown200 San Jacinto Blvd., Austin, Texas, USA 78701
Tel: +1-512-472-1500 Fax: +1-512-472-8900
This year's InnoTech host hotel's prime location in downtown Austin, one block from the Austin Convention Center, provides guests easy walking access to the business district and 6th Street. The efficient luxury of the guest rooms means you have access to coffeemakers, irons, hair dryers, work desks, complimentary high-speed internet access and cable TV. The amenities don't stop when you leave your room, with access to a full exercise room offering all the latest aerobic equipment, as well as a pool for exercise or relaxation.
Hotel offers Valet Parking Only, at the following rates:
Valet (overnight) $20.00 + tax
The 2009 SPECIAL INNOTECH RATE of $159.00 (+ applicable state and local taxes, currently 15%) is available by calling the hotel directly at 512-472-1500 by Tuesday, October 6, 2009 and asking for the InnoTech rate.
After October 6th, rooms and rates are based on availability.









